Job Description
Join Fort Worth's elite emergency response team as a Police Dispatcher Trainee! This full-time role is your gateway to a dynamic career in public safety, where you'll be the critical lifeline connecting citizens, officers, and emergency services. Our comprehensive 12-week paid training program equips you with cutting-edge communication protocols, multi-agency coordination skills, and crisis management techniques. Work in our state-of-the-art Emergency Communications Center alongside veteran dispatchers committed to your success. Fort Worth offers exceptional career advancement opportunities, competitive benefits, and the chance to make a tangible impact in our community every day. If you're detail-oriented, calm under pressure, and passionate about serving others, start your journey with us today!
Responsibilities
- Process 911 and non-emergency calls with precision and empathy
- Dispatch police units using CAD/RMS systems during emergency situations
- Maintain accurate incident documentation and radio logs
- Coordinate with multiple agencies (fire, EMS, hospitals) during critical incidents
- Operate specialized communication equipment including radio consoles and NCIC databases
- Provide crisis intervention and pre-arrival emergency instructions to callers
- Adhere to all departmental policies and NIMS protocols
Qualifications
- High school diploma or GED required (college coursework preferred)
- Minimum typing speed of 40 WPM with 90% accuracy
- Valid Texas Class C driver's license (or ability to obtain within 30 days)
- U.S. citizenship and ability to pass background investigation
- No felony convictions or serious misdemeanor convictions
- Ability to work rotating shifts including nights, weekends, and holidays
- Proficient in Microsoft Office and computer applications
- Experience in customer service or high-pressure communication environments