Job Description
Join the frontline of public safety as a Police Dispatcher Trainee at the Jacksonville Sheriff's Office. This full-time position offers comprehensive training to develop critical communication and emergency response skills. You'll become the vital link between citizens and law enforcement during high-stakes situations. We provide paid training, career advancement opportunities, and a supportive team environment. No prior experience required – we're seeking dedicated individuals ready to make a difference in our community.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch appropriate law enforcement/fire/EMS units using CAD systems
- Maintain accurate radio communications with field units during incidents
- Enter/update information in law enforcement databases and NCIC systems
- Provide crisis intervention and pre-arrival instructions to callers
- Multi-task between phone/radio/data entry during critical incidents
- Complete all training modules to become fully certified dispatcher
Qualifications
- High school diploma or GED equivalent required
- Must pass background investigation, polygraph, and drug screening
- Ability to type 35+ WPM with 90% accuracy
- Valid Florida driver's license with clean driving record
- Proficient in computer systems and multi-tasking
- Excellent verbal communication and active listening skills
- Ability to remain calm under extreme pressure
- Must be 18+ years old and a US citizen