Job Description
Join Albuquerque's elite emergency response team as a Police Dispatcher Trainee! This high-paying role offers comprehensive training and career advancement opportunities in a dynamic public safety environment. You'll be the critical link between citizens in crisis and first responders, handling emergency calls with precision and compassion. Enjoy competitive pay, comprehensive benefits, and the satisfaction of protecting your community.
Successful candidates will receive paid academy training and mentorship from experienced dispatchers. This position requires exceptional communication skills, calm judgment under pressure, and dedication to public service.
Responsibilities
- Answer and prioritize emergency/non-emergency calls for police, fire, and medical services
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Provide clear instructions to callers and coordinate field units
- Maintain detailed call logs and incident documentation
- Process warrants and restraining orders through state systems
- Work collaboratively with multi-agency emergency responders
- Remain calm and professional during high-stress situations
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 18 years of age with valid U.S. driver's license
- Pass comprehensive background check and drug screening
- Typing speed of 40+ WPM with high accuracy
- Ability to multitask and make critical decisions quickly
- Strong interpersonal and de-escalation skills
- No felony convictions or domestic violence charges
- Basic computer literacy and technical aptitude