Job Description
Join the frontline of public safety as a Police Dispatcher Trainee with the New York City Police Department. This immediate hire opportunity offers comprehensive training to launch your career in emergency communications. You'll be the vital link between citizens in crisis and first responders, operating advanced communication systems to coordinate life-saving actions. No prior experience required – we provide all necessary training and certification. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible difference in NYC's dynamic environment.
Responsibilities
- Receive and process emergency/non-emergency calls via 911 and administrative lines
- Operate computer-aided dispatch (CAD) systems and radio communication equipment
- Accurately document call details and maintain incident logs
- Coordinate with police officers, EMS, and fire departments during emergencies
- Provide critical information to field units and maintain situational awareness
- Adhere to strict protocols for crisis intervention and call prioritization
- Participate in ongoing training programs to develop technical and communication skills
Qualifications
- High school diploma or GED required
- Must be 18 years of age or older
- U.S. citizenship or legal resident status
- Ability to type 35+ WPM (will be tested)
- Clear criminal background check and drug screening
- Excellent communication and multitasking abilities
- Ability to remain calm under high-pressure situations
- Basic computer literacy and willingness to learn technical systems