Job Description
Join the City of Toledo's Emergency Communications Center as a Police Dispatcher Trainee! This urgent opportunity offers comprehensive training to become the vital link between our community and first responders. No prior experience required – we provide all necessary certification. Enjoy competitive pay, comprehensive benefits, and the chance to make a real impact in public safety. Apply today and start your rewarding career in emergency services!
Responsibilities
- Answer emergency/non-emergency calls and dispatch appropriate police/fire/EMS units
- Operate radio systems, CAD software, and 911 equipment
- Remain calm under pressure during critical incidents
- Document call details accurately in digital systems
- Coordinate multi-agency responses during emergencies
- Provide pre-arrival emergency instructions to callers
- Maintain strict confidentiality of sensitive information
Qualifications
- High school diploma or equivalent
- US citizenship and valid Ohio driver's license
- Pass background check, drug screening, and psychological evaluation
- Ability to type 35+ WPM
- Clear communication skills in English
- Ability to multitask in high-stress environments
- No felony convictions
- Basic computer proficiency