Job Description
Join the Charlotte-Mecklenburg Police Department's elite communications team as a Police Dispatcher Trainee! We provide all necessary equipment including professional headsets, dual-monitor workstations, and advanced CAD/RAD systems. Our comprehensive 12-week paid training program prepares you for high-stakes emergency response in one of America's fastest-growing cities. Enjoy competitive benefits, career advancement opportunities, and the chance to serve your community.
Responsibilities
- Process 911 calls and prioritize emergency responses
- Operate radio communication systems for police/fire/EMS units
- Enter and update critical information in CAD/RAD systems
- Maintain detailed incident documentation and logs
- Coordinate multi-agency responses during emergencies
- Provide crisis intervention and caller assistance
Qualifications
- High school diploma or equivalent
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM
- Valid North Carolina driver's license
- Ability to work rotating shifts including nights/weekends
- Basic computer proficiency
- US citizenship or legal resident status