Job Description
Join the City of Plano's elite Public Safety team as a Police Dispatcher Trainee! This remote-friendly opportunity offers paid training to become the vital communication link between our community and first responders. Enjoy flexible remote work options during training while building a rewarding career in public safety. No experience required—we provide comprehensive training to develop your skills in emergency response, radio operations, and crisis management. Be part of a dynamic team serving one of America's safest cities, with competitive benefits and growth opportunities.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via phone, radio, and digital systems
- Dispatch police units and coordinate with other emergency services
- Maintain accurate call logs and incident documentation
- Operate CAD systems and maintain real-time situational awareness
- Provide clear instructions to callers during critical incidents
- Collaborate with officers, firefighters, and medical personnel
- Adhere to NIMS protocols and departmental procedures
Qualifications
- High school diploma or equivalent
- Ability to pass background check and drug screening
- Typing speed of 40+ WPM with 95% accuracy
- Valid driver's license with clean record
- Strong communication and de-escalation skills
- Ability to multitask in high-pressure environments
- Basic computer proficiency (Windows, CAD systems)
- Must be US citizen or authorized to work