Job Description
Are you looking for a rewarding career where you can make a tangible difference in your community? The City of Chula Vista is seeking dedicated individuals to join our team as Police Dispatcher Trainees. In this pivotal role, you will serve as the critical link between the public and law enforcement, ensuring safety and order through efficient communication.
As a Dispatcher Trainee, you will undergo comprehensive training to master the art of emergency response. We offer a competitive salary, excellent benefits, and a supportive work environment. If you have a cool head under pressure and a desire to serve, we want to hear from you.
Responsibilities
- Receive and process emergency and non-emergency calls from the public via telephone and radio.
- Dispatch law enforcement, fire, and medical personnel to incident scenes with speed and accuracy.
- Monitor and maintain logs of all calls, messages, and dispatch activities.
- Provide vital information and assistance to callers in distress, maintaining a calm and professional demeanor.
- Coordinate with other agencies and support units during multi-agency responses.
- Perform data entry and maintain accurate records in CAD (Computer-Aided Dispatch) systems.
Qualifications
- Must be at least 18 years of age and possess a valid California Class C Driver’s License.
- High School Diploma or GED equivalent required; post-secondary education in Criminal Justice or Public Safety is a plus.
- Excellent verbal and written communication skills, including the ability to speak clearly and concisely under pressure.
- Ability to type at least 35-40 words per minute accurately.
- Must be able to work varying shifts, including nights, weekends, and holidays.
- Bilingual skills (Spanish/English) are highly desirable and may be considered a qualifying factor.