Job Description
Join the Omaha Police Department's elite communications team as a Police Dispatcher Trainee! This is your opportunity to serve the community at the heart of emergency response operations. We offer a comprehensive training program with a $2,500 sign-on bonus upon successful completion of probation. As a trainee, you'll develop critical skills in crisis management, radio communication, and multi-agency coordination while working alongside veteran dispatchers. The ideal candidate is calm under pressure, tech-savvy, and passionate about public service. Omaha PD provides competitive benefits, career advancement pathways, and the chance to make a real difference in our city's safety.
Responsibilities
- Process emergency and non-emergency calls using CAD/RMS systems
- Dispatch police, fire, and EMS units via radio and digital channels
- Maintain accurate call logs and incident documentation
- Provide pre-arrival instructions to callers in crisis situations
- Coordinate multi-agency responses during major incidents
- Operate NCIC/LEADS databases for criminal background checks
- Monitor radio frequencies and maintain situational awareness
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum typing speed of 40 WPM
- Valid Nebraska driver's license
- Ability to pass background check and polygraph examination
- Basic computer proficiency with Microsoft Office Suite
- Clear speaking voice and exceptional listening skills
- No felony convictions or serious misdemeanor arrests
- Ability to work rotating shifts including nights/weekends