Job Description
Join the Elite Team Keeping El Paso Safe.
Are you a calm, decisive individual who thrives in high-pressure environments? The El Paso Police Department is seeking dedicated Police Dispatcher Trainees to join our Communications Center. As a vital link between the public and emergency responders, you will play a critical role in ensuring the safety and well-being of our community.
We offer a comprehensive training program designed to prepare you for a rewarding career in public safety. If you have excellent communication skills and the desire to serve, we want to hear from you.
Why Join Us?
- Competitive salary and benefits package.
- Comprehensive on-the-job training.
- Opportunity for career advancement within the department.
- State-of-the-art dispatch technology.
Responsibilities
- Receive, process, and prioritize emergency (911) and non-emergency calls from the public.
- Dispatch law enforcement, fire, and emergency medical services (EMS) units to incident locations using computer-aided dispatch (CAD) systems.
- Collect and relay critical information (location, nature of call, description of suspects) to first responders to ensure rapid response.
- Maintain accurate, detailed logs and records of all communications and incidents.
- Monitor status updates from patrol units and reassign resources as necessary.
- Provide information and assistance to the public during non-emergency calls.
Qualifications
- High school diploma or GED equivalent required.
- Valid Texas Driver’s License with a good driving record.
- Excellent verbal and written communication skills.
- Ability to type at least 35 words per minute.
- Strong decision-making and multitasking abilities under pressure.
- Bilingual proficiency in English and Spanish is highly preferred.
- Must pass a background investigation, medical exam, and drug screen.