Job Description
Join Raleigh's elite emergency response team as a Police Dispatcher Trainee! We're seeking compassionate, quick-thinking individuals to serve as the vital link between the public and law enforcement. This flexible-hours position offers comprehensive training in crisis management, radio operations, and emergency protocols. Enjoy a supportive environment where your communication skills directly impact public safety while maintaining work-life balance.
Our trainees receive hands-on mentorship from experienced dispatchers and state-of-the-art technology training. No prior experience required – we provide all necessary certifications. Perfect for students, parents, or career-changers seeking meaningful part-time work with growth opportunities.
Responsibilities
- Process emergency and non-emergency calls with calm professionalism
- Operate radio systems to coordinate police, fire, and medical responses
- Maintain accurate call logs and incident documentation
- Provide pre-arrival medical instructions via EMD protocols
- Utilize CAD systems for real-time resource deployment
- Collaborate with multi-agency responders during critical incidents
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and active listening skills
- Ability to remain composed under high-pressure situations
- Basic computer proficiency with willingness to learn specialized software
- Valid North Carolina driver's license
- Pass criminal background check and drug screening
- Typing speed of 40+ WPM
- Must be available for rotating shifts including nights/weekends