Job Description
Join the Philadelphia Police Department as a Police Dispatcher Trainee and kickstart your career in public safety with unprecedented flexibility! We're seeking motivated individuals to become the vital communication link between our community and emergency services. Enjoy adjustable scheduling options designed to accommodate your lifestyle while receiving world-class training in emergency protocols, radio communication, and crisis management. This is your chance to make a real impact in Philadelphia with work-life balance.
Our comprehensive 12-week paid training program combines classroom instruction with hands-on simulation, preparing you for the dynamic challenges of emergency dispatch. Upon completion, you'll transition to a full dispatcher role with continued professional development and advancement opportunities. We value diversity and welcome applicants from all backgrounds who thrive under pressure and possess a passion for serving others.
Responsibilities
- Process 911 and non-emergency calls with precision and empathy
- Dispatch police, fire, and EMS units using CAD systems
- Maintain accurate call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Operate radio equipment and emergency alert systems
- Provide critical information to first responders in real-time
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or GED equivalent required
- Minimum typing speed of 40 WPM with 95% accuracy
- Ability to pass background check and drug screening
- Valid Pennsylvania driver's license
- Clear diction and excellent active listening skills
- Proficiency with Windows OS and basic computer applications
- Ability to remain calm under high-pressure situations
- Must be US citizen or authorized to work in the US