Job Description
Join the City of Lubbock's elite public safety team as a Police Dispatcher Trainee! This is your gateway to a rewarding career in emergency services, where you'll become the lifeline connecting first responders to critical situations. We provide comprehensive paid training to equip you with the skills needed to excel in high-pressure environments. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible difference in our community. No experience required – we'll teach you everything you need to know!
Responsibilities
- Answer and prioritize emergency/non-emergency calls using CAD/RMS systems
- Dispatch police, fire, and EMS units with precise location/situation details
- Maintain accurate radio communications during critical incidents
- Input and update real-time data in law enforcement databases
- Provide clear, concise instructions to callers during emergencies
- Coordinate multi-agency responses during major incidents
- Adhere to strict confidentiality protocols for sensitive information
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship and valid Texas driver's license
- Ability to pass comprehensive background check and drug screening
- Typing speed of 40+ WPM with 95% accuracy
- Proficient in Microsoft Office and basic computer systems
- Exceptional verbal communication and active listening skills
- Ability to remain calm during high-stress emergency situations
- No felony convictions and clean driving record