Job Description
Are you seeking a rewarding career that places you at the front lines of public safety? The City of Chandler is currently accepting applications for a Police Dispatcher Trainee position within our Public Safety Communications Bureau.
In this critical role, you will serve as the vital link between the community and first responders. You will answer emergency calls, dispatch law enforcement and fire units, and provide life-saving instructions to citizens in distress. This is a unique opportunity to join a stable, high-tech, and mission-driven team in one of the fastest-growing cities in Arizona.
Why Join Us?
- Immediate Impact: Play a direct role in protecting lives and property.
- Competitive Compensation: Comprehensive salary package with excellent benefits.
- Professional Growth: Clear training path to become a fully certified Police Dispatcher.
- State-of-the-Art Technology: Work with modern CAD and radio systems.
If you possess exceptional communication skills, a calm demeanor under pressure, and a desire to serve your community, we want to hear from you.
Responsibilities
- Receive, screen, and process incoming emergency (911) and non-emergency calls with high accuracy and composure.
- Dispatch law enforcement, fire, and medical units to incident scenes utilizing computer-aided dispatch (CAD) systems.
- Provide pre-arrival instructions to callers to ensure safety while responders are en route.
- Maintain accurate and up-to-date records of calls, incidents, and officer activities in the dispatch log.
- Monitor status and location of all emergency vehicles in the field via radio and mobile data terminals.
- Perform administrative duties, including report generation and data entry, with strict attention to detail.
- Communicate effectively with other agencies, courts, and the public in a professional and courteous manner.
Qualifications
- Must be at least 18 years of age and possess a High School Diploma or GED equivalent.
- Valid Arizona Class D Driver's License and a satisfactory driving record (CDL not required).
- Ability to type at least 35 words per minute.
- Excellent verbal and written communication skills; ability to speak clearly and concisely over a radio.
- Must be able to pass a comprehensive background investigation, including a polygraph, drug screen, and psychological evaluation.
- Ability to remain calm and focused in high-stress, high-volume environments.
- U.S. Citizenship or permanent resident status is required.