Job Description
Join the elite team safeguarding San Francisco as a Police Dispatcher Trainee! This premier opportunity offers comprehensive training to become the vital communication link between emergency services and the community. Work in a state-of-the-art command center with cutting-edge technology while developing critical life-saving skills. Our program combines classroom instruction with hands-on experience in handling 911 calls, coordinating emergency responses, and managing radio communications. Enjoy competitive benefits, career advancement pathways, and the pride of serving one of America's most dynamic cities.
Responsibilities
- Process and prioritize incoming emergency calls, including 911 and non-emergency communications
- Dispatch police units using CAD/RMS systems with extreme accuracy and speed
- Maintain constant radio communication with field units during critical incidents
- Enter and update real-time information in law enforcement databases
- Provide pre-arrival medical instructions via telephone during emergencies
- Coordinate multi-agency responses during major incidents and disasters
- Document all communications and actions according to department protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 40 WPM typing certificate (required at time of application)
- Clear criminal background check and passing polygraph examination
- Ability to multitask in high-pressure, fast-paced environments
- Proficient in computer systems and basic office software
- Exceptional verbal communication and active listening skills
- Valid California driver's license (required post-training)
- U.S. citizenship or permanent resident status