Job Description
Are you looking for a rewarding career in Public Safety with competitive pay? Join the Chandler Police Department as a Dispatcher Trainee and become the vital link between our community and first responders. We are committed to hiring the best talent to maintain the highest standards of public safety in Arizona.
In this high-stakes role, you will handle a diverse range of emergency and non-emergency calls, utilizing state-of-the-art Computer-Aided Dispatch (CAD) systems. You will coordinate the response of police, fire, and medical units to ensure the safety and well-being of Chandler residents. We offer a comprehensive benefits package, including medical, dental, vision, retirement plans, and paid time off, making this one of the most sought-after positions in local government.
Responsibilities
- Receive and process incoming emergency and non-emergency calls with speed, accuracy, and a calm demeanor.
- Dispatch law enforcement, fire, and medical units to incidents using Computer-Aided Dispatch (CAD) and radio systems.
- Enter and maintain accurate incident reports, warrants, and other critical data in police databases.
- Monitor and maintain communication equipment and ensure all systems are functioning correctly.
- Provide information to the public, businesses, and other agencies while managing caller expectations.
- Assist in the training of new dispatch personnel upon completion of the trainee program.
Qualifications
- Must be at least 18 years of age and a U.S. citizen.
- High school diploma or GED equivalent is required.
- Valid Arizona Class D Driver’s License with a clean driving record.
- Ability to pass a comprehensive background investigation, polygraph, and drug screening.
- Strong typing skills (minimum 40 wpm) and proficiency with computer applications.
- Excellent verbal and written communication skills under pressure.