Job Description
Join the Frontlines of Community Safety
The City of Albuquerque is seeking dedicated individuals to join our team as Police Dispatcher Trainees. In this critical role, you will serve as the vital link between the public and law enforcement personnel, ensuring rapid response to emergencies and maintaining the safety of our community. We are looking for candidates who possess calmness under pressure, exceptional communication skills, and a genuine commitment to public service. If you are ready to start a rewarding career in public safety, we want to hear from you.
Why Join Us?
- Competitive hourly wage ($18.50 - $26.00).
- Comprehensive benefits package including health, dental, and vision insurance.
- Retirement plan (PERA) with city contribution.
- Paid time off and holidays.
- Career advancement opportunities within the communications center.
Responsibilities
- Monitor and respond to emergency and non-emergency radio frequencies 24/7/365.
- Dispatch law enforcement, fire, and medical units to incidents with speed and accuracy.
- Collect and input detailed information regarding incidents into Computer-Aided Dispatch (CAD) systems.
- Maintain constant situational awareness and provide accurate directions to field units.
- Facilitate effective communication between callers, officers, and supporting agencies.
- Perform shift work, including nights, weekends, and holidays, as required by the shift schedule.
- Ensure all documentation is complete, accurate, and timely.
Qualifications
- Must be at least 18 years of age.
- High School Diploma or GED equivalent required.
- Valid New Mexico Driver's License (or ability to obtain one).
- Excellent verbal and written communication skills.
- Ability to type at least 35 words per minute.
- Must pass a thorough background check, drug screen, and medical evaluation.
- Ability to remain calm and composed during high-stress situations.