Job Description
Join the elite ranks of Miami-Dade's Public Safety team as a Police Dispatcher Trainee. No prior experience required—comprehensive training and all necessary equipment provided. You'll be the vital lifeline connecting first responders to the community, operating in a state-of-the-art communications center. This role offers unparalleled career growth opportunities and the chance to make a real impact in one of America's most dynamic cities.
We provide:
- Professional-grade dispatch equipment
- PAID specialized training program
- Comprehensive benefits package
- Career advancement pathways
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Dispatch police units using CAD systems and radio protocols
- Maintain accurate incident logs and documentation
- Coordinate multi-agency responses during critical incidents
- Operate communication equipment per departmental standards
- Provide crisis intervention and caller reassurance
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship and valid Florida driver's license
- Pass background investigation and polygraph examination
- Ability to type 35+ WPM (test administered)
- Clear speaking voice with excellent diction
- Ability to remain calm under high-pressure situations
- No felony convictions or serious misdemeanors