Job Description
Launch your career in public safety with the Philadelphia Police Department! We're seeking motivated individuals to join our team as Police Dispatcher Trainees. No prior experience required – we provide comprehensive training to prepare you for this vital role. As a trainee, you'll learn to manage emergency communications, coordinate first responders, and support our community during critical moments. This is your opportunity to make a real impact while developing valuable skills for a lifetime of service.
Our program combines classroom instruction with hands-on mentorship from experienced dispatchers. You'll gain expertise in radio protocols, crisis intervention, and multi-agency coordination. We value diversity, integrity, and dedication – apply today to start your journey in protecting and serving Philadelphia.
Responsibilities
- Answer emergency and non-emergency calls with empathy and professionalism
- Dispatch police, fire, and EMS units using CAD systems
- Remain calm under pressure during critical incidents
- Maintain accurate call logs and incident reports
- Coordinate with multiple agencies during complex situations
- Provide life-saving instructions via phone during emergencies
- Adhere to all department protocols and confidentiality standards
Qualifications
- High school diploma or GED equivalent
- US citizenship and valid Pennsylvania driver's license
- Ability to pass background check and drug screening
- Clear speaking voice and strong communication skills
- Basic computer proficiency and typing ability (30+ WPM)
- Ability to multitask in high-stress environments
- No prior felony convictions
- Must pass written and oral assessment