Job Description
Join Durham's elite Public Safety Communications team as a Police Dispatcher Trainee! No experience required – we provide comprehensive paid training to launch your career in law enforcement. You'll become the vital lifeline connecting officers, emergency services, and citizens during critical moments. This full-time position offers competitive benefits, career advancement opportunities, and the chance to make a real difference in our community. Our state-of-the-art facility and supportive training environment ensure you'll develop the skills needed to excel in high-pressure situations. Start your journey in public safety today!
Responsibilities
- Process emergency and non-emergency calls with accuracy and urgency
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate resources during police, fire, and medical emergencies
- Maintain detailed call logs and incident documentation
- Provide clear instructions to callers during crisis situations
- Collaborate with law enforcement, fire, and EMS personnel
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent required
- Must pass criminal background check and drug screening
- Ability to multitask in high-stress environments
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn complex systems
- Must be available for rotating shifts including nights/weekends
- Valid NC driver's license required
- Typing speed of 40+ WPM preferred