Job Description
Join Nashville's elite emergency response team as a Police Dispatcher Trainee! We're seeking motivated individuals to join our paid training program where you'll develop life-saving skills while earning a competitive salary. No prior experience required – we provide comprehensive training in emergency protocols, radio communication, and crisis management. After successful completion of our 12-week academy, you'll become a fully-certified dispatcher with opportunities for career advancement and specialized training in tactical operations.
This role is the backbone of public safety, connecting first responders with citizens in critical moments. Enjoy benefits including health insurance, retirement plans, tuition reimbursement, and shift differential pay. Make a real impact while building a stable career in one of America's fastest-growing cities.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police officers, fire units, and medical services using CAD/RMS systems
- Maintain accurate call logs and incident documentation in compliance with NIMS standards
- Provide crisis intervention and pre-arrival instructions to callers
- Coordinate multi-agency responses during major incidents
- Monitor radio communications and maintain situational awareness
- Complete mandatory annual training and certification requirements
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship or legal resident status
- Ability to pass extensive background check and polygraph examination
- Clear speaking voice with excellent communication skills
- Basic computer proficiency and typing speed (40+ WPM)
- Ability to multitask in high-pressure environments
- No felony convictions and clean driving record
- Must be 21 years of age at time of appointment