Job Description
Are you looking for a stable, impactful career in public safety? The City of Philadelphia Police Department is currently accepting applications for Police Dispatcher Trainees. In this pivotal role, you will serve as the lifeline between the public and law enforcement officers, ensuring rapid response times and public safety.
We provide all necessary equipment and comprehensive training to set you up for success. If you have a calm demeanor, excellent communication skills, and a desire to serve your community, we want to hear from you.
Why Join Our Team?
- Comprehensive Training: Receive top-tier training on CAD systems, radio procedures, and emergency protocols.
- Equipment Provided: We provide uniforms, radios, and workstations; you just bring the dedication.
- Job Security: Join a stable, essential government role with excellent benefits and pension plans.
Don't just watch the news; be the one making the calls that save lives. Apply today to become a Police Dispatcher Trainee in Philadelphia.
Responsibilities
- Receive and process emergency (911) and non-emergency calls from the public with clarity and urgency.
- Dispatch police units, fire services, and medical aid to incident locations using Computer-Aided Dispatch (CAD) systems.
- Maintain accurate and up-to-date logs of all calls, responses, and unit status.
- Communicate effectively with field officers, supervisors, and other agencies via radio and telephone.
- Provide information and assistance to citizens while maintaining strict confidentiality.
- Monitor police radio frequencies for officer safety and department-wide alerts.
- Perform administrative duties such as report filing and data entry.
Qualifications
- High School Diploma or GED equivalent required.
- Must be at least 18 years of age.
- Valid Pennsylvania driver's license required.
- Excellent verbal and written communication skills; ability to speak clearly under pressure.
- Typing speed of 30-40 words per minute (tested during the hiring process).
- Ability to pass a thorough background investigation, medical exam, and psychological evaluation.
- No felony convictions or serious misdemeanors.