Job Description
Join the Toledo Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're seeking motivated individuals to provide critical emergency support through remote-friendly training. This hybrid role combines remote learning with in-person mentoring to prepare you for high-stakes dispatch operations. You'll become the vital link between the community and first responders, handling emergency calls, coordinating resources, and maintaining calm during crises. Enjoy competitive pay, comprehensive benefits, and the opportunity to grow within a respected public safety agency.
Responsibilities
- Process emergency and non-emergency calls using CAD/RMS systems
- Dispatch police, fire, and EMS units during critical incidents
- Maintain accurate call logs and incident documentation
- Provide crisis intervention and pre-arrival instructions to callers
- Operate multi-channel radio systems and communication equipment
- Adhere to NIMS protocols and departmental procedures
- Collaborate with cross-agency responders during multi-jurisdictional incidents
Qualifications
- High school diploma or GED equivalent required
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in Microsoft Office and communication software
- Strong situational judgment and decision-making abilities
- Ability to work rotating shifts including nights/holidays
- Ohio P.O.S.T. certification within 12 months (training provided)
- Experience in customer service or emergency services preferred