Job Description
Join the San Jose Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're urgently seeking motivated individuals to serve as the critical lifeline between our community and emergency services. No prior experience required – we provide comprehensive training to equip you with the skills needed to manage high-pressure situations, coordinate emergency responses, and save lives. This full-time position offers competitive compensation, excellent benefits, and a clear career advancement path. Become an essential part of San Jose's first response team and make a tangible impact every day.
Responsibilities
- Receive and prioritize emergency/non-emergency calls from the public
- Dispatch police, fire, and medical units using CAD systems
- Maintain accurate radio communication with field units
- Enter/update critical information in RMS databases
- Provide life-saving instructions via phone during emergencies
- Coordinate multi-agency responses during critical incidents
- Monitor security systems and alarm activations
- Document all calls and actions with detailed reports
Qualifications
- High school diploma or equivalent (GED)
- Valid California Driver's License
- Pass background investigation and polygraph examination
- Typing speed of 40+ WPM (tested during assessment)
- Ability to work rotating shifts, nights, weekends, and holidays
- U.S. citizenship or legal resident status
- Clear speaking voice and excellent communication skills
- No felony convictions or serious misdemeanors