Job Description
Join the Santa Ana Police Department as a Police Dispatcher Trainee and launch your career in public safety! We're offering a competitive salary, comprehensive benefits, and a $5,000 sign-on bonus for qualified candidates. As a trainee, you'll receive paid training to develop critical emergency communication skills while serving one of California's most dynamic communities. This full-time position includes career growth opportunities, pension plans, and the chance to make a real difference every day.
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Dispatch police units and emergency services using CAD/RMS systems
- Provide life-saving instructions to callers during critical incidents
- Maintain detailed call logs and incident documentation
- Coordinate multi-agency responses during major emergencies
- Operate radio equipment and communication technology
- Adhere to department protocols and legal compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Typing speed of 40+ WPM with accuracy
- Valid California Driver's License
- Ability to pass background check and psychological evaluation
- Experience in customer service or emergency communications preferred
- Proficiency in computer-aided dispatch (CAD) systems
- Bilingual fluency (English/Spanish) highly desirable
- Ability to work rotating shifts including nights/weekends