Job Description
Are you seeking a rewarding career that makes a tangible difference in your community? Join the Lexington-Fayette Urban County Government as a Police Dispatcher Trainee. In this critical role, you will serve as the central point of contact for emergency and non-emergency services, ensuring public safety and operational efficiency.
We are committed to your professional growth. As a Trainee, you will receive comprehensive training to master the skills necessary for this high-stakes environment. We offer a competitive compensation package and the security of weekly pay, allowing you to focus on what matters most.
Why Join Our Team?
- Weekly Pay Cycle: Get paid every week for your hard work.
- Comprehensive Training: Paid on-the-job training to become a certified dispatcher.
- Job Security: Essential public service role with long-term stability.
- Health Benefits: Access to comprehensive medical, dental, and vision insurance.
Take the next step in your career today. Apply now to become a vital part of the Lexington Police Department!
Responsibilities
- Receive and Process Calls: Answer incoming calls from the public and dispatch units to emergency and non-emergency situations with speed and accuracy.
- Monitor Communications: Maintain constant vigilance on police radio channels and computer-aided dispatch (CAD) systems to identify and respond to emerging incidents.
- Coordinate Response: Accurately dispatch police, fire, and medical units to the correct location and provide them with pertinent information.
- Record Keeping: Maintain precise logs of all calls, incidents, and dispatch activities in accordance with departmental protocols.
- Community Relations: Provide information and assistance to the public during non-emergency situations, maintaining a professional and courteous demeanor.
- Escalation Management: Effectively communicate with supervisors and other agencies during complex or multi-agency incidents.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Criminal Justice or related field is a plus.
- Experience: Prior experience in customer service, call center operations, or law enforcement support is preferred but not mandatory for the Trainee position.
- Skills: Superior verbal and written communication skills; ability to type accurately and efficiently.
- Availability: Must be available to work rotating shifts, nights, weekends, and holidays.
- Certifications: Valid driver’s license and acceptable driving record required.
- Background: Must successfully pass a thorough background investigation, including a drug screen and medical evaluation.