Job Description
Join Texas Health and Human Services in San Antonio and make a direct impact on community welfare! We're seeking a dedicated Public Benefits Administrator to process SNAP and Medicaid applications with weekly pay cycles. Enjoy competitive state benefits including retirement plans, health insurance, and paid time off while supporting vulnerable populations in a mission-driven environment.
Why Join Us?
- Weekly paycheck processing
- Comprehensive state benefits package
- Opportunities for professional growth
- Supportive team culture
- Work-life balance initiatives
Responsibilities
- Process and verify eligibility for state benefits programs (SNAP, Medicaid, TANF)
- Conduct client interviews and application reviews in compliance with federal/state regulations
- Maintain accurate case documentation in state systems (TWIST, STAR+PLUS)
- Collaborate with community partners to resolve benefit access barriers
- Generate monthly compliance reports for program oversight
- Provide benefit education to applicants and stakeholders
- Participate in quarterly policy update training
Qualifications
- Associate's degree in Public Administration, Social Work, or related field
- Minimum 2 years experience in benefits administration or social services
- Proficiency with state benefits systems (TWIST preferred)
- Bilingual English/Spanish certification (required)
- Familiarity with HIPAA and FERPA compliance standards
- Valid Texas driver's license
- Ability to pass federal background check
- Experience with data analytics tools (Excel, Tableau)