Job Description
Join Oklahoma City's elite public safety team as a Communications Officer! We're urgently seeking dedicated professionals to serve as the critical lifeline during emergencies. This high-stakes role demands unwavering composure and precision while managing 911 calls and coordinating first responders. Enjoy competitive benefits, comprehensive training, and the opportunity to make a real impact in our community. Immediate openings available – apply now to start your rewarding career in public service!
Responsibilities
- Process emergency and non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS units using CAD systems
- Maintain accurate call documentation and incident records
- Provide critical pre-arrival instructions to callers
- Coordinate multi-agency responses during critical incidents
- Operate radio systems and specialized communication equipment
- Adhere to strict confidentiality and HIPAA compliance protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or call center experience
- Ability to pass criminal background check and drug screening
- Valid Oklahoma driver's license with clean record
- Typing speed of 40+ WPM with 95% accuracy
- Ability to work rotating shifts including nights/holidays
- Proficiency in Microsoft Office and computer systems
- National APCO certification or willingness to obtain within 6 months