Job Description
Join the City of Mesa's elite Public Safety Communications team as a Night Shift Public Safety Communications Officer. This critical role ensures 24/7 emergency response coordination for Mesa residents and first responders. Operate state-of-the-art communication systems, dispatch police/fire/EMS units, and maintain calm under pressure during high-stakes incidents. Enjoy competitive pay ($24.50-$31.25/hr), comprehensive benefits package, and career advancement opportunities within Arizona's premier municipal government agency. Relocation assistance available!
Responsibilities
- Dispatch police, fire, and EMS units with GPS-optimized routing during night shift operations
- Operate multi-channel radio systems and CAD software with 99.9% accuracy
- Maintain detailed call logs and incident documentation per state protocols
- Coordinate multi-agency responses during critical incidents (fires, medical emergencies, etc.)
- Provide life-saving pre-arrival instructions to callers via emergency protocols
- Monitor security feeds and alarm systems for municipal facilities
- Participate in quarterly emergency response drills with tactical teams
- Maintain strict confidentiality of sensitive law enforcement data
Qualifications
- High school diploma or equivalent; college coursework in criminal justice preferred
- Minimum 1-year dispatch/emergency communications experience
- Valid Arizona Driver's License and clean driving record
- Ability to pass extensive background check and psychological evaluation
- National Emergency Number Association (NENA) certification preferred
- Typing speed 40+ WPM with 95% accuracy
- Ability to work rotating night shifts (10pm-6am) with overtime potential
- Crisis intervention and de-escalation training certification