Job Description
Join the City of Las Vegas in a critical role safeguarding our community. We are urgently seeking dedicated Public Safety Communications Officers to operate emergency dispatch systems. This high-impact position requires calm decision-making under pressure while coordinating first responders. Enjoy comprehensive benefits including health insurance, retirement plans, and paid time off.
Responsibilities
- Dispatch police, fire, and medical emergency services with precision
- Maintain radio communications during critical incidents
- Operate Computer-Aided Dispatch (CAD) and 911 systems
- Document incident reports with meticulous detail
- Provide crisis intervention to callers
- Collaborate with multi-agency response teams
- Adhere to strict confidentiality protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or call center experience
- National Emergency Number Association (NENA) certification preferred
- Ability to pass background investigation and polygraph
- Typing speed of 40+ WPM
- Fluency in English (bilingual Spanish a plus)
- Must pass pre-employment physical and hearing tests