Job Description
Join the City of Virginia Beach's emergency response team as a Public Safety Communications Officer. This urgent hiring opportunity offers competitive benefits, career advancement, and the chance to protect your community. We seek dedicated professionals to handle 911 calls, dispatch emergency services, and maintain critical operations during high-pressure situations.
Our state-of-the-art communications center serves as the vital link between citizens and first responders. You'll receive comprehensive training and work alongside experienced professionals committed to excellence in public service.
Responsibilities
- Manage high-volume 911 calls and emergency communications
- Dispatch police, fire, and medical units with precision
- Maintain accurate logs and incident documentation
- Operate computer-aided dispatch (CAD) systems
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and caller support
- Adhere to strict confidentiality and HIPAA compliance
Qualifications
- High school diploma or equivalent (college preferred)
- Valid Virginia driver's license
- Ability to pass background check and polygraph examination
- Proficiency in multitasking under extreme pressure
- Clear communication skills (written and verbal)
- Basic computer literacy and typing proficiency (40+ WPM)
- No felony convictions or serious misdemeanors
- Experience in customer service or emergency services preferred