Job Description
Join Oklahoma City's elite Public Safety team as a Communications Officer! This critical role serves as the vital link between citizens and first responders during emergencies. You'll operate advanced emergency communication systems, prioritize incidents, and provide life-saving instructions. We offer competitive benefits, comprehensive training, and career advancement opportunities in a supportive government environment.
Why Join Us?
- Comprehensive health insurance and retirement plan
- Tuition reimbursement for professional development
- 12 paid holidays annually
- State-of-the-art facilities and equipment
Responsibilities
- Manage 911 emergency calls with precision and empathy
- Dispatch police, fire, and medical units efficiently
- Maintain detailed incident documentation and records
- Operate radio systems and computer-aided dispatch (CAD)
- Provide pre-arrival emergency medical instructions
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years customer service or call center experience
- Ability to multitask in high-pressure situations
- Valid Oklahoma driver's license
- Pass criminal background check and drug screening
- Typing speed of 40+ WPM
- Proficiency in Microsoft Office and database systems
- Must complete EMD training certification within 6 months