Job Description
The City of Long Beach is urgently seeking dedicated Public Safety Communications Officers to join our emergency response team. As a critical first point of contact during crises, you'll dispatch police, fire, and medical services while maintaining calm under pressure. This urgent opening requires immediate deployment to ensure our community's safety. We offer comprehensive training, competitive benefits, and career growth opportunities within a dynamic public service environment. Apply today to make a direct impact on Long Beach residents' lives.
Responsibilities
- Receive and prioritize emergency/non-emergency calls for police, fire, and medical services
- Operate radio/telephone systems to dispatch appropriate personnel and resources
- Maintain accurate call records and incident documentation per protocols
- Coordinate multi-agency responses during critical incidents
- Utilize computer-aided dispatch (CAD) systems and mapping technologies
- Provide life-saving instructions to callers until help arrives
- Collaborate with first responders during ongoing emergencies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or emergency dispatch experience
- Ability to remain calm and make critical decisions under extreme pressure
- Strong communication skills with clear articulation in high-stress situations
- Proficiency in computer applications and willingness to learn specialized systems
- Must pass background check, psychological evaluation, and drug screening
- Ability to work rotating shifts including nights, weekends, and holidays