Job Description
Join Mesa's award-winning Public Safety Communications team as a full-time Communications Specialist. Serve as the vital link between citizens and emergency responders in Arizona's third-largest city. Enjoy competitive benefits, retirement plans, and career advancement opportunities in a dynamic public service environment.
Why Work for Mesa?
- Comprehensive health/dental/vision plans
- 12% retirement contribution
- Tuition reimbursement program
- Professional development certifications
Responsibilities
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate radio communications during emergency situations
- Process 911 calls and prioritize response protocols
- Document incident reports and maintain case files
- Coordinate multi-agency emergency response activations
- Operate specialized communication equipment per FCC regulations
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 2 years public safety dispatch experience
- Current APCO/NENA certification or ability to obtain within 6 months
- Valid Arizona driver's license
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in multi-line phone systems and computer-aided dispatch