Job Description
Join Colorado Springs' premier emergency response team as a Public Safety Communications Specialist. This critical role serves as the lifeline for citizens during emergencies, coordinating police, fire, and medical services. Enjoy competitive benefits, professional development opportunities, and the satisfaction of protecting our community.
Responsibilities
- Manage 911 emergency calls with precision and composure
- Operate CAD/RMS systems for real-time incident tracking
- Coordinate multi-agency responses during critical incidents
- Maintain detailed call logs and incident documentation
- Provide crisis intervention and de-escalation support
- Train new dispatchers on protocols and technology
- Participate in emergency preparedness drills
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 2 years public safety dispatch experience
- NENA-ACAD or APCO certification required
- Valid Colorado driver's license
- Ability to pass background check and psychological evaluation
- Proficiency in computer-aided dispatch systems
- Exceptional multitasking and stress management skills