Job Description
Join Mesa's elite Public Safety team and become the vital link in emergency response! The City of Mesa is seeking highly motivated Public Safety Dispatchers to manage critical 911 communications, coordinate emergency services, and ensure rapid deployment of police, fire, and medical personnel. This high-impact role offers comprehensive training, career advancement opportunities, and the chance to make a direct difference in your community.
We offer exceptional benefits including retirement plans, health insurance, paid time off, and tuition reimbursement. No experience required – we provide all necessary training!
Responsibilities
- Manage 911 calls and radio communications for police, fire, and EMS
- Assess emergency situations and dispatch appropriate resources
- Maintain detailed logs and records of all communications
- Provide pre-arrival medical instructions to callers
- Operate CAD systems and emergency notification tools
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and drug screening
- Strong typing skills (40+ WPM)
- Excellent communication and de-escalation abilities
- Ability to multitask in high-pressure environments
- Basic computer proficiency
- Valid Arizona driver's license
- Must be 18+ years old