Job Description
Join the City of Long Beach's Emergency Communications Bureau as a Public Safety Dispatcher. This critical role operates 24/7 to protect our community by coordinating emergency response services. Work in a state-of-the-art facility with cutting-edge technology while serving one of California's most dynamic coastal cities. Enjoy comprehensive benefits, career advancement opportunities, and the satisfaction of making a direct impact on public safety.
Responsibilities
- Manage emergency calls for police, fire, and medical services
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Provide clear, concise instructions to first responders
- Maintain accurate incident documentation and logs
- Coordinate multi-agency responses during critical incidents
- Perform data entry and system monitoring duties
- Participate in regular training and certification programs
Qualifications
- High school diploma or GED equivalent
- Minimum 1 year customer service experience
- Ability to type 40+ words per minute
- Valid California Class C driver's license
- Pass background investigation and polygraph examination
- Successfully complete dispatcher training program
- Ability to work rotating night shifts, weekends, and holidays
- Strong multitasking and stress management skills