Job Description
Join the City of Sacramento's Public Safety Department as a Public Safety Dispatcher. This critical role involves receiving and dispatching emergency calls, providing information to the public, and coordinating with law enforcement, fire, and medical services. We are seeking a highly motivated individual with excellent communication skills and the ability to remain calm under pressure.
The ideal candidate will have experience in emergency communications and a commitment to serving the community. This position requires working weekends and holidays to ensure 24/7 coverage.
Responsibilities
- Receive incoming emergency and non-emergency calls and dispatch appropriate personnel
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Provide pre-arrival instructions to callers in emergency situations
- Maintain accurate and detailed records of calls and actions taken
- Coordinate with multiple agencies during critical incidents
- Monitor and respond to alarms and security systems
- Perform other duties as assigned
Qualifications
- High school diploma or equivalent
- One year of experience in emergency dispatch, customer service, or related field
- Ability to type at least 40 words per minute
- Valid California Driver's License
- Ability to pass a background check and drug screening
- Excellent communication and interpersonal skills
- Ability to work weekends and holidays