Job Description
Join the City of Dallas's elite Public Safety team as a Weekend Shift Dispatcher. This critical role ensures seamless emergency response coordination while serving our diverse community. Enjoy competitive benefits, professional development, and the opportunity to make a real impact in public safety.
Responsibilities
- Manage emergency calls and dispatch appropriate resources (police, fire, EMS) during weekend shifts
- Maintain accurate radio communication with field units and other agencies
- Operate Computer-Aided Dispatch (CAD) and emergency notification systems
- Document incident details using standardized protocols and reporting tools
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and caller guidance during high-stress situations
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year dispatch/emergency services experience
- Valid Texas Class C driver's license
- Ability to pass background check, polygraph, and psychological evaluation
- Proficiency in computer systems and multitasking
- Fluency in English; bilingual (Spanish) highly desirable
- Ability to work rotating weekends and holidays