Job Description
Join the Virginia Beach Department of Public Safety as a Public Safety Dispatcher. We are looking for resilient, detail-oriented professionals to coordinate emergency response efforts and ensure the safety of our community. This role offers the stability of government employment with the flexibility of daily pay options for eligible candidates. Be the voice that guides first responders when it matters most.
Why Join Us?
- Competitive hourly wage of $18.00 - $22.00.
- Comprehensive benefits package including health, dental, and vision.
- Opportunities for career advancement within the public sector.
- State-of-the-art dispatch technology and training.
The Role:
As a Public Safety Dispatcher, you will serve as the critical link between the public and emergency services. You will manage incoming calls, dispatch law enforcement and fire units, and provide life-saving instructions to callers in distress.
Responsibilities
- Receive and prioritize incoming emergency and non-emergency calls via telephone, radio, and Computer-Aided Dispatch (CAD) systems.
- Dispatch appropriate fire, police, and emergency medical service units to incident locations in a timely and accurate manner.
- Provide emergency medical instructions (CPR, choking relief) to callers until help arrives.
- Maintain accurate and up-to-date incident logs, radio logs, and status reports.
- Monitor multiple communication channels and alert supervisors to critical issues.
- Perform data entry and verification to ensure compliance with public safety protocols.
- Assist in training new dispatch personnel on communication equipment and procedures.
Qualifications
- High School Diploma or GED required.
- Valid Virginia Driver’s License with a satisfactory driving record.
- Excellent verbal and written communication skills with the ability to remain calm under pressure.
- Ability to type at least 35 words per minute accurately.
- Proficient in using computer systems and MS Office Suite.
- Must pass a comprehensive background investigation, drug screen, and medical evaluation.
- Previous experience in emergency services, customer service, or dispatch is preferred.