Job Description
Join the City of Las Vegas's Public Safety team as an immediate-hire Dispatcher! This critical role supports our community by coordinating emergency responses through advanced communication systems. We offer comprehensive training, competitive benefits, and the opportunity to make a tangible impact on public safety. Apply today to start your rewarding career in government service.
Responsibilities
- Receive and prioritize emergency calls via 911 and non-emergency lines
- Dispatch appropriate emergency services (police, fire, EMS) using CAD/RMS systems
- Maintain accurate incident documentation and radio communications logs
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and caller guidance during emergencies
- Operate radio equipment and computer-aided dispatch systems
- Adhere to strict confidentiality and HIPAA compliance protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or call center experience
- Ability to multitask in high-pressure environments
- Proficient with computer systems and typing (40+ WPM)
- Valid Nevada driver's license
- Pass background check, drug screening, and psychological evaluation
- Ability to work 24/7 rotating shifts including nights/holidays
- National Emergency Number Association (NENA) certification preferred