Job Description
Join Indianapolis' frontline public safety team! The Indianapolis Metropolitan Police Department seeks urgent hiring for motivated Public Safety Dispatchers to manage emergency communications and support critical operations. This high-impact role directly contributes to community safety through rapid response coordination and crisis management. Enjoy competitive benefits, extensive training, and career advancement opportunities in one of America's most dynamic cities. Immediate openings available – apply today!
Responsibilities
- Process 911 emergency calls and dispatch appropriate police/fire/EMS units
- Maintain detailed call logs and incident documentation in CAD systems
- Coordinate multi-agency responses during critical incidents
- Provide life-saving instructions via emergency medical protocols
- Monitor radio communications and maintain situational awareness
- Collaborate with officers using digital mapping and resource tracking
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or call center experience
- Ability to pass background check, drug screening, and psychological evaluation
- Valid Indiana driver's license with clean record
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in Microsoft Office and CAD systems
- Ability to work rotating shifts including nights, weekends, and holidays
- Strong stress management and decision-making skills