Job Description
Join Long Beach's elite emergency response team as a Public Safety Dispatcher. This urgent opening requires immediate deployment to handle critical 911 calls, coordinate emergency services, and ensure public safety across our vibrant coastal city. As the vital link between citizens and first responders, you'll operate advanced communication systems while maintaining composure in high-stakes situations. The City of Long Beach offers comprehensive benefits, career advancement opportunities, and a supportive environment dedicated to your professional growth. If you're passionate about serving your community and ready to make an immediate impact, apply now – positions fill fast!
Responsibilities
- Process high-volume 911 calls and prioritize emergency dispatches
- Operate CAD/RMS systems and radio communication equipment
- Provide pre-arrival medical instructions via EMD protocols
- Coordinate multi-agency responses during critical incidents
- Maintain detailed incident documentation and compliance records
- Train and mentor new dispatch personnel
- Participate in emergency preparedness drills and system updates
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year public safety dispatch or customer service experience
- Current CPR/First Aid certification
- EMD certification within 6 months of hire
- Typing speed of 40+ WPM with 95% accuracy
- Ability to pass background check and psychological evaluation
- Valid California driver's license
- Bilingual English/Spanish highly desirable