Job Description
Join the City of Los Angeles Emergency Communications Department as a Public Safety Dispatcher on our weekend shift team. This critical role ensures rapid response to emergencies, coordinates resources across city agencies, and safeguards our communities. We offer comprehensive benefits, career advancement opportunities, and a supportive environment for dedicated public servants.
Why Join Us? Work with cutting-edge technology, receive specialized training, and contribute to one of the nation's largest public safety operations. Weekend shift positions include premium pay differentials.
Responsibilities
- Receive and prioritize emergency calls via 911 and non-emergency lines
- Dispatch police, fire, and medical units using CAD/RMS systems
- Maintain accurate documentation and incident logs
- Coordinate multi-agency responses during critical incidents
- Provide clear, concise instructions to callers in distress
- Monitor radio communications and maintain situational awareness
- Participate in continuous training drills and protocol updates
Qualifications
- High school diploma or GED equivalent
- Minimum 1 year emergency dispatch or customer service experience
- Ability to pass background investigation and polygraph examination
- Valid California Driver's License
- Typing speed of 40+ WPM
- Proficiency with computer-aided dispatch (CAD) systems
- Ability to work rotating weekend shifts (Fri-Sun)
- CPR and first aid certification within 6 months of hire