Job Description
Join the Team at City of Wichita
Are you looking for a stable career with the peace of mind that comes from working for a reputable government entity? The City of Wichita is seeking a dedicated Public Service Assistant to join our Public Works Department. We offer a competitive hourly rate and the assurance of weekly paychecks every Friday.
In this role, you will serve as the first point of contact for residents and businesses, ensuring that public services are delivered efficiently and with a customer-centric approach. If you value community service and want a role that offers predictable income and excellent benefits, we want to hear from you.
Why Apply?
- Weekly Pay: Get paid every week, not every two weeks.
- Government Benefits: Comprehensive health insurance, dental, and vision coverage.
- Pension Plan: Secure your future with a defined benefit pension plan.
- Work-Life Balance: Generous paid time off and holiday schedule.
Responsibilities
- Greet and assist visitors, employees, and residents in a professional and courteous manner.
- Process incoming applications, permits, and requests for information accurately and efficiently.
- Maintain and update digital and physical records of departmental transactions.
- Answer multi-line phone systems and direct calls to appropriate departments.
- Assist in the preparation of reports and administrative documentation.
- Perform data entry tasks with high attention to detail and speed.
- Collaborate with other city departments to resolve complex public service issues.
Qualifications
- High school diploma or GED equivalent required; additional administrative training is a plus.
- Minimum of 1-2 years of experience in a customer service or administrative support role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively in a busy office environment.
- Knowledge of local government processes and public service regulations is highly preferred.
- Ability to obtain a City of Wichita security clearance.