Job Description
Are you looking to launch a meaningful career in public service?
The City of Denver is currently seeking dedicated and motivated individuals to join our team as Entry-Level Public Service Clerks. This is an excellent opportunity for those with a strong work ethic and a desire to learn, requiring no prior experience.
In this role, you will be the face of our department, assisting residents, processing essential documents, and ensuring our city's operations run smoothly. We offer comprehensive training, a competitive benefits package, and a supportive environment where you can grow professionally.
Why Join Us?
- Opportunity for career advancement within the government sector.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with city contribution.
- Generous paid time off and holidays.
Responsibilities
- Manage High-Volume Inquiries: Greet visitors and answer incoming phone calls with a professional demeanor to provide information regarding city services.
- Data Entry & Record Keeping: Input, update, and maintain accurate digital and physical records of incoming applications, permits, and reports.
- Assist the Public: Guide citizens to the appropriate departments and assist with basic administrative tasks to ensure efficient service delivery.
- Document Processing: Verify and process various forms and documents, ensuring all compliance standards are met.
- Office Support: Maintain a clean and organized workspace, manage inventory of office supplies, and perform general clerical duties as assigned.
Qualifications
- Education: High school diploma or GED is required; some college coursework in Business Administration or Public Service is a plus.
- Experience: No prior professional experience is required. We are looking for candidates eager to learn and willing to undergo on-the-job training.
- Skills: Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) is preferred.
- Communication: Strong interpersonal skills with the ability to communicate clearly and effectively with diverse populations.
- Character: Must demonstrate reliability, punctuality, and a strong commitment to public service values.