Job Description
Join the City of Albuquerque and become a vital part of our community. We are seeking a dedicated Public Service Representative to support our residents with essential government services. This role offers the stability of government employment combined with the competitive excellent benefits package you deserve.
At Albuquerque, we pride ourselves on a supportive work environment and a commitment to employee well-being. We offer weekly pay schedules, ensuring you are compensated for your hard work every week. If you are looking for a career that makes a difference and provides long-term security, apply today.
Responsibilities
- Provide exceptional customer service and guidance to citizens regarding municipal programs, permits, and benefits.
- Process applications and documentation for various city departments with high accuracy and efficiency.
- Maintain and update confidential records in our secure database systems.
- Collaborate with cross-functional teams to resolve complex resident inquiries and issues.
- Conduct outreach events to educate the community about available government resources.
- Ensure compliance with all local, state, and federal regulations regarding public service.
Qualifications
- High School Diploma or GED equivalent required.
- Minimum of 2 years of experience in customer service, public administration, or a related field.
- Strong knowledge of New Mexico state government processes and local ordinances.
- Proficiency in Microsoft Office Suite and ability to learn new database software quickly.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including some evenings or weekends, as required.