Job Description
Join Texas' premier public safety agency and build a stable career serving Dallas County! The Texas Department of Public Safety is seeking a dedicated Public Service Specialist to support critical community initiatives. Enjoy competitive benefits, retirement plans, and professional growth opportunities in a mission-driven environment.
As a cornerstone of state government operations, this role offers unparalleled job security and the chance to make a tangible impact. We provide comprehensive training, flexible scheduling options, and a supportive workplace culture that values public service excellence.
Responsibilities
- Manage citizen inquiries and resolve public service requests through multiple channels
- Coordinate community outreach programs and safety initiatives across Dallas County
- Prepare detailed reports and maintain accurate public records in compliance with state regulations
- Collaborate with law enforcement agencies on public safety awareness campaigns
- Assist in emergency response coordination during critical incidents
- Conduct public education workshops on safety protocols and state services
Qualifications
- Associate's degree in Public Administration or related field
- Minimum 2 years customer service or public sector experience
- Texas driver's license with clean driving record
- Proficiency in Microsoft Office Suite and record-keeping systems
- Excellent verbal/written communication skills
- Ability to work flexible hours including evenings/weekends
- Pass comprehensive background check and drug screening