Job Description
Join Indianapolis's award-winning public service team and build a stable career with immediate impact. We offer competitive benefits, retirement plans, and unparalleled job security while serving our diverse community. This full-time position provides comprehensive training and advancement opportunities within one of America's most livable cities.
Responsibilities
- Manage citizen service inquiries through digital and in-person channels
- Process municipal permits and regulatory documentation
- Collaborate with cross-departmental teams on community projects
- Maintain accurate public records and compliance documentation
- Support public outreach initiatives for neighborhood improvement programs
- Assist in emergency response coordination protocols
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- 2+ years in public administration or customer service
- Proficiency with Microsoft Office Suite and database systems
- Strong written and verbal communication skills
- Ability to obtain required security clearance
- Valid Indiana driver's license
- U.S. citizenship required