Job Description
Join the City of Dallas' dedicated public service team and make a meaningful impact in our community! We're seeking a motivated Public Service Specialist to provide essential services during weekend shifts at our municipal facilities. This rewarding role offers competitive compensation, comprehensive benefits, and the opportunity to serve Dallas residents while maintaining work-life balance.
Why Join Us? Enjoy weekends off during the week, participate in impactful community initiatives, and grow your career in public administration with one of America's most dynamic cities.
Responsibilities
- Deliver exceptional citizen services at weekend public counters and information desks
- Process permits, licenses, and municipal applications with accuracy and efficiency
- Respond to constituent inquiries via phone, email, and in-person during weekend hours
- Coordinate with emergency response teams for weekend public safety protocols
- Maintain digital records and update municipal databases during weekend operations
- Support weekend community outreach events and public awareness campaigns
- Collaborate with weekday staff to ensure seamless service continuity
Qualifications
- High school diploma or GED required; associate's degree in public administration preferred
- Minimum 2 years customer service or public sector experience
- Proficiency in Microsoft Office Suite and municipal software systems
- Strong written and verbal communication skills in English and Spanish
- Ability to work flexible weekends with reliable weekend availability
- Valid Texas driver's license and clean driving record
- U.S. citizenship or legal authorization to work in the U.S.